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Customer Service

We hope you love shopping with dealgator.com.ng Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur From Monday To Saturday. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time is Dependent on When Order is Placed. Orders you place on dealgator late on saturday or on sunday will not be processed until Monday. Charges may be added to orders with Priority.

Delivery addresses outside Lagos add additional charge for standard Shipping & Delivery. Orders arrive in 5 to 7 business days.

Shipping and Delivery
STANDARD                                                                                                ** PRIORITY
5—7 DAY SHIPPING                                                                                             2—3 DAY SHIPPING **

Returns and Replacements
We want you to be completely happy with your dealgator order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective Products. Used products cannot be returned unless defective. Returned Products should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. products must be returned within 7 days of receipt of products.

Returning Products by Mail
On the back of the packing slip enclosed with your dealgator order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.

Please allow 10 to 14 days for dealgator to process your return.